Supports New Marketing & Technology Initiatives
- Rapid introduction of new services
- Line of business independent
- Accepts virtually any record feed from any medium
- In-memory high speed rating
- Diverse rating & discounting capability
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Lower Operating Costs
- "Configuration vs. "Customization"
- Reduction in training requirements
- Development cost sharing
- Reduce revenue leakage – close the Revenue Assurance loop
- Reduction in user dependency on hardware and vendors
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Immediate Access to Information
- Proactive trend analysis through real-time rating
- Ad-hoc and scheduled reporting
- Feed data warehouse and downstream systems in a timely manner
- Immediate access to data for customer care
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Increased Flexibility
- Open API architecture allows easy integration to other applications
- Enables convergence – diverse services = one billing system
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Enhance Customer Relationships
- Simplifies customer care & order management through
intuitive workflow
- Direct access from multiple channels –
Branch, Call Centre, Retail - ePOS
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Self Sufficiency
- Be in control of your customer care and billing business rules and processes
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