Aurora is ENABIL's premier full service convergent billing platform with the capability to accept event records in real-time (active) or batch (passive) from virtually any upstream data source. The flexible service framework will enable your business to bring new services to market in a rapid yet cost effective manner. Developed using Oracle's BRM platform as its backbone, Aurora is the only billing and revenue management application that can bill and manage all communication services from a mediation, rating and billing perspective in a single environment. Aurora can be easily scaled to run the smallest of carriers to the largest worldwide tier 1s.
Aurora provides end-to-end customer care including collections management, real-time credit checking, real-time order creation & service provisioning, multiple payment processing options, flexible rating architecture and dynamic invoice generation. In addition it provides integrated branding, contract management and an intuitive user interface that can be easily tailored to fit in with a company's existing workflow. Aurora can also be used in conjunction with an existing CRM.
Highlighted in 2005 was Aurora's inaugural implementation into SaskTel (Saskatchewan Telecommunications). The J.D. Power and Associates award for the highest in Canadian satisfaction in customer care was bestowed upon SaskTel for two consecutive years since their implementation of Aurora.
Event records can be applied in real-time, at regular intervals, or at any applicable frequency (e.g., volume driven). Our powerful real-time, in-memory rating engine ensures any usage processed is available ahead of billing (e.g., to facilitate trend analysis or to provide customer service representatives with timely information in order to answer customer queries).
