Electric Utility Billing Management

Since the inception of electricity deregulation and market-driven pricing throughout the world, utilities have been looking for a means to match consumption with generation. Traditional electrical and gas meters only measure total consumption, and so provide no information of when the energy was consumed at each metered site (market use rates are readily available to utilities however). Smart meters provide a way of measuring this site-specific information, allowing price setting agencies to introduce different prices for consumption based on the time of day and the season. Smart meters may include measurements of surge voltages and harmonic distortion, allowing diagnosis of power quality problems. (source: James Sinopoli (ed), Smart Building Systems for Architects, Owners, and Builders).

Electric Utilities use the collective information from all customers to manage electricity resources and to ensure high quality power is available to consumers whenever they need it. Below is a visualization of a house’s consumption data collected over a week.

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The ENABIL Solution has been designed to seamlessly integrate with Smart Meter technology. Providers can now leverage the detailed analytics provided by ENABIL in order to create the right plans and offers to shape consumption and consumer demand in order to meet the supply. The metered usage can then be processed by ENABIL in real time, or whatever interval required by the energy provider.

Key Attributes of the ENABIL Customer and Revenue Management solution for energy include:

Flexibility

The solution enables business innovation and competitive advantage through a modular design. Our software is designed to support the complex needs of utility operators effectively ‘out the box’. It can support both the current and future needs of the operator from a single solution. This unique capability enables the utility company to manage their transition to a ‘next generation’ smart environment in a timely and measured manner.

Scalability

Traditionally utility bill processing was based on taking estimated or measured readings on an irregular basis. With the advent of the Smart Meter, utility operators have access to more accurate and timely data. The ability to access and process such data provides utility operators with many opportunities to differentiate themselves within the market and provide a high value proposition to customers (e.g. proactively inform customers of abnormal consumption in near real time). Furthermore this more valuable, granular data can provide the business with more accurate predictive capabilities.

Cost Effectiveness

The ENABIL Solution has been architected such that implementations can be completed quickly and easily. Upon the completion of the implementation, ENABIL can leverage our managed services expertise in order to provide an affordable and predictable cost structure for the on-going production support of the solution thereby freeing up the energy provider’s resources to focus on their core business.